The education of all pupils that attend Woodland Primary school is very important to us and as the school is part of the community, the action of the individuals who work in it will and should be open to comments, compliments, question and, sometimes, criticism.
Compliments are always greatly received and can be passed on either directly to staff and the SENCO, or formally recorded via our regular questionnaires to parents or in the form of a letter to the Head Teacher. These positive comments will be published on this area of our school website.
We hope that complaints about our SEND provision will be rare, however, if there should be a concern the process outlined in the school Complaints Policy should be followed.
Further information can be found in our School Complaints Policy located in the School Policies section, the Durham SEND Information, Advice and Support Service website offers useful information, and our External Agencies and Partnerships section offers further useful website.
If you would like to discuss your SEND requirements in detail please contact the school to arrange an appointment.